Mini-split and Multi-split Service

With critical technology improvements in recent years and the support of rebates and grants, split heat pumps are an excellent choice for new construction or as an energy-saving heating and cooling retrofit. At Luxury Climate, we have the training and experience to properly repair and maintain heat pump systems from Fujitsu, Mitsubishi, Carrier, Tosot, Moovair, Gree, Midea, Daikin, and more.

Is your heat pump not working? Check these things before you call:

Surprisingly, one of our heat pump technicians often finds that a service call solution was straightforward and could have been solved by the owner. If you check these items before you call, you might save time and money:

System Controls:

  • Check your thermostat settings. Ensure that at least one zone is set to on and the desired temperature is set well below ambient for cooling operation or above ambient for heating operation.

  • If your thermostats have batteries, change them now.

Power Supply:

  • Check if your indoor units are responding to your controls for them.

  • Check your circuit breaker to ensure you have not had a nuisance trip and that your heat pump system has power.

  • Check the outdoor disconnect to make sure it is on.

Heat Pumps Operations:

  • In Heat Mode, Is Defrost On? If operating in the heat mode, ensure your system is not in “Defrost” mode. If defrosting, it should be completed within a few minutes, and heating operations should resume.

  • Consider the Time Delay: If your breaker is off, give it a few minutes after turning the power on. Many systems have a built-in time delay.

Check System Airflow

  • Check your indoor unit filters. If your filters have not been changed lately, change them now.

  • Make sure that the grilles/registers in your duct system are open and free of obstructions.

  • Check your outdoor unit coils. Is it obstructed with leaves or debris? Clean the coil if you can do so without damaging the outdoor coil fins. You might need our help on this one.

After checking these items, if your central heat pump system is still not running properly call us and we’ll dispatch a professional service tech to help!

Common Heat Pump Problems

Regardless of your heat pump's year, make, and model, you can rely on Luxury Climate HVAC for professional heat pump repairs. Typical heat pump trouble spots include:

 Improper Installation:

  • System Sizing: Proper system sizing is critical. If the unit is too large, the system will short cycle and not dehumidify appropriately in the summer. It will not have enough capacity in extreme weather if it's too small.

  • Refrigerant Charge: If the refrigerant lines between the indoor and outdoor units are improperly installed, it can result in refrigerant loss over time and system capacity.

  • Condensation leaks: Indoor units installed out of level or improperly installed condensate lines, resulting in water leaks during cooling operation.

  • Improper wiring: Improperly sized power supply to the outdoor unit, resulting in dimming lights on unit start or nuisance break trips.

  • Outdoor unit defrosting during heating operation caused by snow or ice accumulation.

Improper Maintenance:

  • Dirty indoor unit filters result in lower indoor airflow, icing indoor units during cooling, and loss of systems capacity.

  • Dirt outdoor unit coil resulting in loss of capacity and nuisance system trips.

Other Common Failures:

  • The system or a zone fails to start.

  • Noisy operation indoors or out.

  • Changes in heating or cooling capability over time.

Contact Luxury Climate

TIPS & FAQ

Looking for tips? Have questions? Check out our TIPS & FAQ page!

Mini-split Heat Pump Tune-ups

Consistent pre-season maintenance will ensure reliable operation, higher efficiency, and a longer service life of equipment. We offer attractive heat pump maintenance programs. Before the heating and cooling seasons, we'll clean and check your outdoor unit, replace your air filters, and carefully run-test your system to make sure your system is in peak condition for the coming season. We'll reach out to you to schedule your complete pre-seasonal tune-up. Click here for details.

  • Reduced Downtime: A significant downtime reduction caused by parts failures or deferred maintenance.

  • Improved and Consistent Comfort: Maintain comfort levels throughout the seasons with on-time filter changes and cleanings.

  • Consistent Predictable Budget Outlay: Eliminate the risk of catastrophic failure and out-of-budget costs with fixed annual agreements.

  • Maintain Peak Efficiency and Lowest Energy Costs: Reduction in operating costs by consistently maintaining systems in top operating condition.

  • Longer Equipment Life: Consistent professional maintenance can significantly extend the life of your systems' operating equipment.

  • Safety and Peace of Mind: Stop worrying about HVAC system failures. Improve safety with consistent, thorough, professional inspections.

  • Priority Service: Maintenance agreement customers get priority scheduling should repair be necessary.

  • Protect Your Warranties: All major HVAC manufacturers suggest consistent professional maintenance to comply with extended warranty conditions.

Luxury Climate

Discover locally owned and operated heating and cooling services in Agassiz, BC, proudly serving Chilliwack, Abbotsford, Hope, and Mission areas. Luxury Climate specializes in premium American Standard unitary equipment installations. We also offer a range of top brands for mini-split and multi-split systems, including Mitsubishi, Fujitsu, Daikin, Tosot, and Moovair.

Our team comprises Red Seal Certified, factory-trained, licensed, and insured technicians with extensive experience in tackling the unique climate challenges of the Fraser Valley. Backed by decades of expertise, we ensure top-notch service quality.

At Luxury Climate, we prioritize excellence, offering industry-leading wages, benefits, and continuous training for our team through UA Local 516. Experience the difference with our dedicated professionals, committed to providing superior heating and cooling solutions tailored to your needs.

Red Seal Refrigeration - Gas Fitter LGA0210021 - HPCN Contractor - BBB Accredited - Local 516 Union - Residential Heat Loss & Gain - Residential Air System Design - Residential 9.32 Ventilation Design